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Customer Testimonials - Telemarketing and Appointment Setting Services

Thu, 16 Jun 2011 17:15:08 GMT

Client Testimonials View our client interviews Everything is going great with the new campaign. We have had a number of face-to-face and telephone appointments already and we actually have a couple of promising opportunities working as a result of these meetings. We are very pleased with your service and tell the guys they are doing a very good job. We will sign up for a continuation campaign next week. 6/11 Houston We were very pleased with the results of our initial campaign. We will be moving forward soon with another calling campaign. I just need some time to review our effectiveness at closing out the leads your crew delivered. Again, we are very pleased! 5/11 Houston We are very pleased with the recent implementation of our campaign, especailly the leads that Dunlap Marketing has produced. Compared to other telemarketing services we have used in the past, Dunlap is outstanding, keep up the good work. We have identified two additional...

President

Tue, 10 May 2011 15:36:36 GMT

President - Mike Dunlap has been directly involved in the sales profession since 1982, after graduating from St. Edwards University in Austin, TX. Through the course of his career he has sold, managed sales teams and developed many successful sales and marketing programs. In 1996 he opened Dunlap Marketing because of his interest in the prospecting and business development phase of the sales process. It was evident to Mike that this was the least desirable phase to most sales people, but it was a very critical phase that required attention. The idea has proven to be very successful as Dunlap Marketing continues to successfully support many companies and their sales professionals. Mike has been married since 1986 to his wife Meegan and together they are raising three daughters. Outside of work Mike and Meegan enjoy giving back to the community. They dedicated 5 years to working with The Children's Fund, a non-profit organization that supports at risk...

Client Interviews

Mon, 24 Jan 2011 18:57:42 GMT

Please view client interviews by industry below:

Client Interview - Business Banking 2nd

Mon, 24 Jan 2011 18:56:56 GMT

Client Overview - This banker has been a customer of Dunlap Marketing for 4 ½ years and has received approximately 400 appointments with Houston businesses. Target annualized revenues for these businesses ranged from $1M to $10M. What is the most significant way you bring new business customers into the bank? By far and away a major contributor is with Dunlap Marketing appointments. Understand that there are numerous ways that I bring in new customers, but one of the most important is Dunlap Marketing because we are able to control the size and type of company that we are most interested in. The meetings you set up are almost always with companies that have banking needs that best match the services that my bank excels in providing. After all the years you have used Dunlap Marketing services, how do you justify the continued cost of our services? Good question as I have to regularly justify the expense....

Client Interview - Information Technology Services Client

Mon, 24 Jan 2011 18:12:20 GMT

Overview of Client - This is an IT Services company who specializes in technology applications such as Virtualization, Data Center, Managed IT and Professional IT Services. As a 22-year-old Texas company, they target businesses ranging from 25 employees on up to midsize enterprises. This interview was conducted with the President/CEO. At the time of the interview they have used Dunlap Marketing services for four months. They started with a pilot project and renewed it three times. Interview What specific services does Dunlap Marketing provide for you? Appointment setting and lead generation. Why did you outsource these activities to Dunlap Marketing? Our company was unable to get our act together internally. Prospecting is a challenge for us and it's not what we do best. Rather than train or hire staff we were able to hire Dunlap Marketing and get better results for less money. What results did you expect to receive from Dunlap...

Client Interview - Business Banking

Sun, 23 Jan 2011 14:39:54 GMT

Overview of Client - This is a commercial business bank located in central Texas. Their customer focus is businesses that do between $2MM to $25MM in annualized revenues. The interview was conducted with the CEO of the bank. They have been a customer of Dunlap Marketing for four years. Interview What specific services does Dunlap Marketing provide for you? We are a 100% electronic virtual bank and they prospect for business-to-business appointments. We cater to the commercial industrial industry and we target a very specific market. Dunlap Marketing has zeroed in on that niche market. Why did you outsource these activities to Dunlap Marketing? We don't have the staff to handle it. We are not after the masses, we are a boutique bank. When you analyze this on a cost basis versus other marketing expenses, the cost of Dunlap Marketing is less and it is well worth the money spent. What results did you expect to receive from Dunlap Marketing? We...

Implementation Process

Mon, 27 Sep 2010 20:23:49 GMT

Identify the specific expectations and objectives of a client
Develop a database - target the specific business types, number of employees, annualized revenue ranges and geography of companies that are of most importance to each client
Develop scripting and call strategy documents - containing the necessary content for a staff member to advance through a call and address commonly asked questions
Program the computer telephony applications, import the database and define follow up procedures for each call record
Assign a project manager to the campaign , this person will be responsible for day-to-day activities of our staff and will communicate results to the client
Train and prepare our staff on the details of every campaign, with assistance from each client (we ask for client involvement during this phase)
Implementation of the calls
Ask our clients to monitor our phone calls and coach our staff, especially in the early stages of a new campaign - 4 to 5 sessions of monitoring is significant in fine tuning the message over the first 2 weeks
Ongoing communication with clients throughout the life of the campaign

For more information on how Dunlap Marketing can help you with a Marketing Program please call 877-386-6275 x140 or Contact Us today!

Achieving Success

Mon, 27 Sep 2010 20:21:02 GMT

Ultimately our success is based on your success. Dunlap Marketing will work hard to maximize your investment and maximize your success resulting from our services. The following are the primary factors that result in the overall success of our call campaigns: Dunlap Marketing employs staff members and managers who take pride in their work and who strive to generate credible selling opportunities for our clients We listen to the specific needs and ask detailed questions of every client prior to formalizing a working relationship, this allows us to clearly understand your expectations and goals Build a database that targets the specific type and size of companies that are of most importance to each client Together we develop scripting and call strategy documents that contain the content necessary for Dunlap Marketing's staff members to achieve success with every call Apply computer telephony applications to the calling process so we are able to...

Pilot Programs

Mon, 27 Sep 2010 20:15:05 GMT

Telephone call based prospecting, appointment setting and information gathering is a very proven method of generating sales leads or scheduling appointments. This approach falls into a category of “Salesmanship 101” practices, time tested strategies of identifying selling opportunities. However from time to time we are not sure how to project final results of a calling campaign. Additionally every campaign seems to have specific client expectations that influence final results.

When this is the case we suggest implementing a “pilot” program. Dunlap Marketing will bundle all the necessary components to kick off a campaign. All the services will be packaged together and will be presented with a turnkey fixed price. This allows you to know what your maximum financial commitment will be, and you will know the scope of services that is being provided. There is no long-term contract or commitment. Dunlap Marketing will provide summary reporting along the way and at the completion of the program. Based on results you are much more educated, allowing you to make long term decisions.

During the pilot program we ask that you allocate some time to help fine tune our efforts. You do this by listening to actual calls being make on your behalf. By monitoring calls you are able to hear how we present your message and how prospects respond to the message. It is common for clients to make adjustments to the message through the pilot period. Additionally you are able to coach and inform our staff on the best ways to handle prospect objections and questions.

For more information on how Dunlap Marketing can help you with developing a Pilot Program please call 877-386-6275 x140 or Contact Us today!

Report Examples for Telemarketing and Appointment Setting Campaigns

Tue, 11 May 2010 16:15:29 GMT

For more information on Lead Report Examples, contact Mike Dunlap at 877-386-6275 x140, email miked@dunlapmarketing.com or Contact Us today!

Industries Served

Tue, 11 May 2010 16:14:51 GMT

For more information on Industries Served, contact Mike Dunlap at 877-386-6275 x140, email miked@dunlapmarketing.com or Contact Us today!

Telemarketing and Appointment Setting Services

Tue, 11 May 2010 16:14:30 GMT

Dunlap Marketing’s goal is to provide customized teleprospecting solutions which are unique to your business needs. Our staff will meet with you to develop the strategies necessary to accomplish your goals and objectives with professional telemarketing services.

Our Implementation Process takes you through the steps we follow while developing your specific campaign requirements.

For more information on TeleMarketing Services, contact Mike Dunlap at 877-386-6275 x140, email miked@dunlapmarketing.com or Contact Us today!

Home Page- Example Lead Generation Reports

Wed, 31 Mar 2010 19:58:06 GMT

Take a look at a sample lead generation report. You can choose from the two options we've provided for you below. Read more about example lead generation reports Pilot Program Trial period of Leads and Appointment setting before you buy Learn more about our Pilot Program ...

Client Interview - Consumer Services Customer

Tue, 13 Oct 2009 21:11:50 GMT

Overview of Client – This is a customer who started using our services in March of 1996. We initially supported their Texas region and then expanded to support all seven regions around the country. The interview was conducted with the General Sales Manager of the Texas region. Interview What specific services(s) does Dunlap Marketing provide for you? Outbound calling campaigns on our existing lead database Event calling for specific sales event Research into our existing database What was your business challenge or need that motivated you to seek the services of Dunlap Marketing? We had more leads coming in than we could service We had older leads that we were no longer actively working We had events scheduled that we needed a large volume of contact calls over a short period of time We had questions we wanted asked by a non-biased third party Why did you outsource these activities to Dunlap Marketing? They were professional, credible...

Actual Appointment and Lead Forms

Mon, 12 Oct 2009 20:36:06 GMT

Appointment Example

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Click here to download an Appointment form example.

Lead Forms Example

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Click here to download a Lead form example.

For more information, contact Mike Dunlap at 877-386-6275 x140, email miked@dunlapmarketing.com or Contact Us today!

Technology Applications for Telemarketing and Appointment Setting Programs

Mon, 12 Oct 2009 20:35:36 GMT

In presenting Dunlap Marketing as a professional call center, our obligation is to provide technology solutions that complement the objectives of each client campaign. The use of smart technology helps our staff and mangers produce quality results in a productive manner. Dunlap Marketing has made a significant financial investment into smart technology and shares this resource with all our clients. Stratasoft Predictive Dialer Stratasoft computer telephony applications dramatically increase the productivity of our staff while working in outbound teleprospecting campaigns - up to 300% over manual dialing! Dunlap Marketing staff spends only seconds between calls. Our system places calls and sends only the live answers to our staff, eliminating time spent on disconnected numbers, no answers, busy signals and answering machines. Computer telephony allows the staff to spend more time having conversations with potential prospects and less time between calls. On occasion, when...

Key Management

Mon, 12 Oct 2009 20:32:06 GMT

The management staff consists of four key members. Together they have a combined 25 plus years tenure working for Dunlap Marketing. Their skills include developing campaign strategy, staff training and development, ongoing management of work and day-to-day communications with clients.

For more information, contact Mike Dunlap at 281-496-9870 x140, email miked@dunlapmarketing.com or Contact Us today!

About Dunlap Marketing

Mon, 12 Oct 2009 20:30:42 GMT

Dunlap Marketing, founded in March of 1996, specializes in business-to-business and selected business-to-consumer teleprospecting services. The majority of our clients retain us for one or more of the following key functions: Pre-qualified lead generation Appointment setting Research to identify decision maker names and current applications Client and employee satisfaction surveys Database development Inbound and outbound call services The basic foundation of our company is to be an outsourcing solution to sales organizations that want to maximize their sales staff resources. Our belief is that your salespeople are more valuable when they are cultivating qualified opportunities instead of spending their time cold calling and prospecting for leads. Let Dunlap Marketing do the prospecting and pre-qualification work for you. We specialize in making the quantity calls, delivering to you the quality opportunities. Mike Dunlap - President We also believe that existing...

Commercial Banking Appointment Setting

Thu, 24 Sep 2009 22:46:34 GMT

Appointment Setting Services for Commercial Banking What Dunlap Marketing Does: We set time and date appointments for your bank officers to meet with business owners and decision makers who have interest in discussing banking needs ---- these appointments are a necessary first step if you want to develop new commercial business customers. Why Banks Use Us: They want to grow their commercial banking business They know Dunlap Marketing has the know how for setting qualified appointments They have a limited marketing staff who have the time, skills and desire to identify and make initial contact prospecting calls ---- typically officers do not want to make these calls, nor is it an effective use of their time Our Qualifications: Since 1996 we have specialized in business-to-business prospecting services, with a major focus on the commercial banking services We have a reputation within the banking community for being professional and very reliable We...

Lead Generation With Telemarketing

Fri, 18 Sep 2009 21:25:21 GMT

Based on defined call objectives, we teleprospect/telemarket into selected database records. During initial stage prospecting (cold calling) we typically utilize advanced technology solutions to maximize staff productivity. Our prospecting processes include making follow up calls, scheduling callbacks and cultivating "farm" leads. Farm leads are opportunities we identify during the course of prospecting that typically require more development time, and further confirmation before they can be considered as qualified leads.

The value enjoyed in hiring Dunlap Marketing is that we make the quantity of calls required to identify the quality opportunities for your company; it's still a numbers game. Stated differently, we shoulder a lot of rejection that your sales staff does not have to absorb during the prospecting process.

A typical objective of lead generation is to identify specific events within prospective companies that you consider lead qualifiers. In most cases these factors include decision maker names, specific timing and detailed notes outlining the conversations held with the company. Most importantly, we have a conversation with a company that informs us of their intent to make a change.

For more information on how Dunlap Marketing can help you with Quality Lead Generation please call 877-386-6275 x140 or Contact Us today!

For more specific information on telephone system leads click here.
Read more about sample lead generation reports