Dunlap Marketing

Implementation Process

  • Contact Us Today!Identify the specific expectations and objectives of a client
  • Develop a database - target the specific business types, number of employees, annualized revenue ranges and geography of companies that are of most importance to each client
  • Develop scripting and call strategy documents - containing the necessary content for a staff member to advance through a call and address commonly asked questions
  • Program the computer telephony applications, import the database and define follow up procedures for each call record
  • Assign a project manager to the campaign , this person will be responsible for day-to-day activities of the work and will communicate with the client
  • Train and prepare our staff on the details of every campaign, with assistance from each client (we ask for client involvement during this phase)
  • Implementation of the calls
  • Ask our clients to monitor our phone calls and coach our staff, especially in the early stages of a new campaign
  • Ongoing communication with clients throughout the life of the campaign

For more information on how Dunlap Marketing can help you with a Marketing Program please call 877-386-6275 x140  or  Contact Us today!

Customer Testimonials

“This is our first venture into seeking out call center services. You and the Dunlap Marketing team have earned 5x the miniscule amount we are paying you! You have held our hand the entire way…with all our phone conversations and countless emails---- never got you overwhelmed. YOU HAVE OUR FAITHFUL BUSINESS ALWAYS!" – Madison, NJ

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