Dunlap Marketing

Satisfaction Surveys

Contact Us Today!Employee or Client Surveys - It almost always costs less to retain an employee or client than it does to replace them. Be proactive in understanding their needs and feelings by soliciting their feedback. Using an independent third party to ask satisfaction questions allows the employee or client to give open and honest answers. Based on their feedback you are able to respond accurately to their needs.
 
Research Surveys – Prior to investing significant dollars on an idea or project, have us research and ask potential customers if they would use your product or service offering. Know ahead of time what your customers will want from you.

Dunlap Marketing will assist you in developing a comprehensive solution for conducting satisfaction or research surveys, including:
  • Developing the questions and answer forms
  • Automation of data capture
  • Methods to capture data include telephone calls, e-mail, land mail and/or web based solutions
  • Report generation
  • Presentation of findings
  • Survey frequency
In many instances we find that a blending of survey methods is the best way to maximize the number of completed surveys achieved. Whenever possible it helps if our clients inform their employees or clients that Dunlap Marketing will be contacting them.
 
For more information on how Dunlap Marketing can help you with Satisfaction Surveys please call 877-386-6275 x140  or  Contact Us today!
Customer Testimonials

“This is our first venture into seeking out call center services. You and the Dunlap Marketing team have earned 5x the miniscule amount we are paying you! You have held our hand the entire way…with all our phone conversations and countless emails---- never got you overwhelmed. YOU HAVE OUR FAITHFUL BUSINESS ALWAYS!" – Madison, NJ

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