Starting a new telemarketing campaign requires careful planning and execution to ensure success. While there are dozens of steps that need to be taken to set your campaign up to be as successful as possible, we have narrowed the list to the three most important.
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- Define Your Target Audience: Before making any calls, it’s crucial to identify your target market. Who are you going to call? Who do you need to speak with? We suggest getting very specific with your target audience. Some examples of specific criteria to use are geography, size of business, and industry/niche.
- Develop a Script: Craft a well-thought-out script that outlines the key messages you want to convey during your calls. Your script should be clear and concise. It’s important to capture attention from the start, as you’ll only have a few seconds to deliver your message.
Note: while having a script is important, at Dunlap Marketing we like to call it a “road map” – this approach allows for natural, human-to-human conversation and engagement. - Train Your Team: Properly train your team to ensure they are equipped with the knowledge and resources to make successful calls.
While providing thorough training on the product or service being offered is important, don’t get bogged down in the nitty gritty details. A general overview is sufficient.
Finally, practice, practice, practice before launching the first live call.
By following these tips, you can lay a solid foundation for your telemarketing campaign and increase the likelihood of achieving successful outcomes. To learn even more about starting a new telemarketing campaign, download our free “6 Steps to Implementing a Successful Telemarketing Campaign” ebook.
For more information on launching telemarketing campaigns, contact Mike Dunlap at miked@dunlapmarketing.com or 281.833.3000 #14.